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Return Policy
All
unused/unopened items may be returned for a full refund of the product
price within 30 days. We do not refund shipping charges. All used/opened
product returns will be evaluated individually.
Upon acceptance of your shopping cart and the charges therein, the
order may not be cancelled for any reason. If an order is refused
upon delivery the customer is responsible for all shipping charges
and a restocking fee of 10%.
Returns can be sent to:
Waggin Tails
25 Downing Parkway
Pittsfield, MA 01201.
For approved returns we will issue a credit to your charge card
within 24 hours. In cases where we have shipped you an incorrect
product, we will issue a UPS call tag to have the item picked up
at our expense. We will also re-ship the corrected order to you
at no additional charge.
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